Loreal Paris Says No Info On Other Country Products

Recently I emailed Loreal Paris, the USA website and was stunned by their reply to my question.  Sorry for you ladies that are used to our Mineral Makeup Reviews blogging, but I want this information spread in hopes that Loreal will care more about dollars than in what makes those dollars for them.  We consumers, mostly women.

The question was regarding their new skin care product Loreal Youth Code.  The youth code is a more inexpensive version of their other company Lancome’s Genifique according to claims via Red Magazine UK.  By the way Red Magazine is from the UK and 100% better than any other beauty magazine that US vendors offer.  They have little to no airbrushing, real time models, and facts, not fiction on what works for makeup, clothes, and beauty for women of all sizes   We find it at our local Books A Million.

I am copying what was sent to me via Loreal.  Sad that this company doesn’t know what it sells or where to buy it from country to country, but then again, they just got caught in the illegal price fixing scandal a few weeks back.  I sure would like to see Loreal get i’s act together, it does have great products, though the illegal price fixing was a terrible thing to do to consumers.

February 24, 2010

Thank you for visiting L’Oréal Paris on the Web.

L’Oréal Paris products are sold worldwide but the product line varies from country to country.

The product you inquired about is not available in the United States.  We have information only on products available in the US and do not know of any way to order this product.  Unfortunately, L’Oréal Paris does not offer an international product online mail order service.

If you would like information about products available in the United States, please visit our website at www.lorealparisusa.com or call us at 1-800-322-2036, Monday – Friday, 9 am to 5 pm, ET.

We are sorry we are unable to assist you with your request and hope that you will find a product to meet your needs.

Sincerely,
Consumer Affairs Supervisor

Youth Code by Loreal is 1/2 the price of Genifique by Lancome.  I guess Loreal is after the money since they aren’t offering this product in the US.  Sad Loreal, very sad.