| Physical Postal Address: RAESIN IMAGES - Colour ID Minerals - Distribution Center - PO Box 361 - Dover TN 37058 Please email us your questions. We have tried to keep our phone lines open, but we find way too many customers are just calling and hanging up without leaving messages, some over 20 times per one customer per day in most instances. We're sorry consumers forgot why telephone answering machines were invented, but it was for the ease of leaving messages for those they wanted to call them back. Physical email address information We have automated email and you should receive a response if your email is received by our computers within 48 hours or less. Please see further email server and firewall information below. RAESIN IMAGES business computers have numerous firewall and email spam blocking programs. if you are using an email service that allows incredimail or other email picture type protocol, or stationery the email you are attempting to send will not reach us as it will be blocked by our firewalls. This is due to the large nature of virus/spoof/phish programs that are associated with these cute smiley face and other stationary picture graphic program services. We know these emails services are cute, but we appreciate that you do not use such email programs when corresponding with us through business email. We know when you email us you want your emails answered and we cannot answer them when they contain incredimail associated or picture graphics related content. We appreciate your help in stopping these spam/virus type emails programs for the safety of internet users. If you are earthlink.com or server carrier of such email spam programs user please understand because of the spam protection they use, you will first need to unblock our email addresses as listed above and add them to your address book, so we can send appropriate email responses back to your email address. :) RAESIN IMAGES takes great consideration in it's clientele and does not send out spam mail, forwards etc, we appreciate you have the same consideration and not send unnecessary personal (except for order assistance or consultations) and none business related emails to our email box. Thank you. | 
